Privacy Policy

Last updated: April 2026

1. Information We Collect

We collect information you provide directly, such as your name, email address, shipping address, phone number, and payment information when you place an order or create an account. We also collect certain information automatically, including your IP address, browser type, device information, and browsing behavior on our site.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your account and orders
  • Send marketing communications (with your consent)
  • Improve our website, products, and services
  • Prevent fraud and ensure the security of our services
  • Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our business, including payment processors, shipping carriers, email service providers, and analytics platforms. These providers are contractually obligated to protect your information.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

5. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption for data transmission and secure storage practices. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. You may also have the right to opt out of certain data processing activities. To exercise these rights, contact us at support@lightingrack.com.

7. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date.

10. Contact

Questions or concerns about this policy can be directed to support@lightingrack.com.